Privacy Policy

When you register, place an order, or contact us, we may collect:

• Name
• Email address
• Mobile number
• Billing and delivery address
• Recipient's name and contact details
• Order details and preferences
• Information you provide when contacting us

We use your information to:

• Process and deliver your orders.
• Process payments and applicable refunds.
• Communicate with you about your orders and services.
• Provide customer support.
• Improve our products and services.
• Request reviews and feedback.
• Send promotional communications where permitted.
• Prevent fraud and protect our services.
• Comply with applicable laws and legal requirements.

Payments may be processed through third-party payment gateways. We do not generally store complete credit/debit card details, CVV numbers, UPI credentials, or banking passwords on our servers.

Our website may use essential cookies to support features such as shopping cart functionality and user preferences.

You can disable cookies through your browser settings; however, some website features may not work properly.

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted service providers, such as:

• Payment gateways
• Delivery and logistics partners

Such information is shared only when necessary to process and fulfil your order or provide the requested service.

Our website may use third-party services for payments, delivery, or other essential business functions. Their respective privacy policies may apply to information they process.

Our website may also contain links to third-party websites. We are not responsible for their privacy practices.

We may use your email address or mobile number to send order updates, service-related communications, and promotional messages where permitted.

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the email. Essential order and service communications may still be sent.

We use reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no electronic system can be guaranteed to be completely secure.

We retain your information only for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, and meet applicable business and legal requirements.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable.

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

GraceMor Foods LLP

Email: care@shipinthemouth.com

Phone: +91 7676959017

This Privacy Policy is governed by the applicable laws of India and is subject to the jurisdiction of the competent courts in India.

By using our website, application, or services, you acknowledge that you have read and agreed to this Privacy Policy.